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How nypick4 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and browse the lobby — and how we use, store, and protect it.

Account data handled securelyPayPal, Venmo, Play+ transaction privacyCookie controls availableYour right to request data deletionState-law compliant collection practices
nypick4 How nypick4 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about how your data is used, requests to correct your account details, or formal deletion requests all go through the same support team. We aim to acknowledge every privacy-related request within a reasonable timeframe and resolve it fully before closing the ticket. Use the channel that works best for you — live chat is the quickest path for most requests.

Live Chat Open the chat widget from your account dashboard to connect with our support team directly. Fastest path for account data questions and correction requests.
Email Support Send your data request or privacy concern to our support email address listed in your account settings. Include your registered email so we can verify your identity.
Account Settings Some data preferences — including cookie consent and marketing opt-outs — can be managed directly inside your account profile without contacting support.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply encryption at the point of data transfer and at rest for stored account records. Cookies fall into three categories — strictly necessary (required for login sessions), functional (remembering lobby preferences), and analytics (understanding navigation patterns). You can withdraw consent for non-essential cookies at any time through the cookie settings panel. Retention periods are tied to account status: active accounts retain full records; closed accounts are subject to a statutory retention window required under applicable state regulations, after which data is deleted or anonymized.

Encrypted Data Transfer

All data moving between your device and our servers — including PayPal and Venmo transaction references — is protected using SSL encryption during transit.

Cookie Controls

Non-essential cookies can be switched off through the settings panel without affecting your ability to log in or access your Play+ wallet balance.

Account Retention Policy

Closed-account data is held only for the period required by applicable state law, then deleted or anonymized. Active accounts are reviewed on an ongoing basis.

Identity Verification Security

Documents submitted during the ID verification step are handled by a compliant third-party processor and are not stored on our lobby servers beyond what is required.

Common Privacy Questions From Our Account Holders

Below are the questions we hear most often about how your personal data is handled, who can see it, and what you can do to exercise your rights under applicable state law.

We collect your name, email, date of birth, and identity documents for eligibility verification. When you deposit via PayPal or Venmo, we log the transaction reference but not your full payment credentials.

We share data only with payment processors like PayPal and Venmo, identity verification services, and where required by state law. We do not sell your personal data to advertisers.

Contact our support team via live chat or the email address in your account settings. Include your registered email address so we can verify your identity before releasing any records.

Yes. Submit a deletion request through live chat or support email. Some records may be retained for a period required by state law before permanent deletion or anonymization occurs.

We use strictly necessary, functional, and analytics cookies. You can withdraw consent for non-essential cookies at any time through the cookie settings panel in your account without losing lobby access.

Play+ transaction references are logged for account-security purposes only. Full card details are handled by the Play+ processor under their own privacy terms, not stored on our platform.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.